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Ultimate Software HR and Payroll Software Review


An In-depth Analysis of Ultimate's UltiPro Payroll and HR Software

UltiPro's end-to-end HR and talent management software includes the functions of recruitment, onboarding, payroll, employee and manager self-service, benefits administration, compensation management, performance management and reviews, succession management, talent retention tools, time and attendance, workforce scheduling, and analytics—a far cry from the basic HRMS/Payroll solution that Ultimate started out with in 1990. Aside from simply offering more capabilities, these new functions have also seemingly piqued customers' interests. In fact, according to founder and CEO Scott Scherr, 50+% of new clients have signed on with the company thanks to these additional elements.

Ultimate Software offers two HCM software suites based upon customer size. UltiPro Enterprise is targeted to companies with 1,000 or more employees, while UltiPro Workplace is designed for businesses with 200-999 employees. UltiPro's Fall 2011 (which all SaaS customers are live on) brings the added functionality of application-level search capabilities; new global compensation features; enhanced country-specific reporting and analyses; additional performance management versatility (via goals, configurable review paths, and competency assignments); and a broadened portfolio of Web service APIs to enable standards-based connectivity to other cloud and on-premise solutions. HR software modules include:

  • Business/Employee Portal
    The UltiPro answer to Employee and Manager Self-Service, this online portal is a single-user, configurable UX (User Experience) designed to serve as a central gateway to the personal, unit-level, and organizational information. While not as fleshed out as some vendor solutions such as Kronos or Workday, this UltiPro Enterprise module does provide a clean UX, a solid offering that has on-demand reporting functionality, and above all seamless access to necessary information.
  • Human Resources & Global Workforce Insight
    These two modules track nearly all HR-related information, including employment history, performance, job and salary information, career development, and more for all employees in one system of record. In turn, this HR system of record can be used for government compliance such as COBRA, HIPAA, OSHA and workers' compensation, FMLA, EEO, and/or provincial/territorial employment standards legislation.
  • Time, Attendance, and Scheduling
    This HR software module is a focused labor management tool that allows for leave management functionality, workforce scheduling and time entry, while integrating heavily with payroll processing.
  • Payroll Administration and Tax Management
    Easily one of the broadest payroll engines within the HR software space, this module allows for automatic time/attendance data retrieval, gross-to-net calculations, direct deposit generation, off-cycle/voided checks, and payroll tracking. Complex wage calculations are also possible with this module, along with garnishing/levying, overtimes, and premiums—the bulk of which are handled through a one-click Payroll Gateway that serves as the administrative hub for the solution. Also, a milestone was reached in February 2009 which marked the day that UltiPro's Payroll Administration module was used to pay 1M+ employees across North America with the software-as-a-service (SaaS) application.
  • Benefits Administration
    The UltiPro Benefits module allows for the handling of a host of administrative tasks related to benefits. For example, benefits can be tailored to match the health, welfare, dental, vision, and other benefits that an organization might offer its employees. UltiPro can also set up and administer benefit plans, and allow employees to check benefit options and coverage online. Further, the common table functionality allows for coverage rules, match computations, eligibility and participation without the need for duplications in entries or reconciliation reporting.
  • Compensation Management
    Along with compensation-specific reporting functions, this module provides access to job and compensation data along with matrices for merit regulation, variable pay plans, and location-specific differentials. A subset of compensation management, UltiPro's Salary Planning and Budgeting module is essentially a configurable tool built for salary projections (individual and team), pay-for-performance (P4P) administration, and "one-time pay" allocations. While the solution does have the capability of shortening a typical planning cycle, this is an HR software module that will likely only benefit those organizations with performance processes and culture already in place. That said, the configuration capabilities do allow for quick business rule tie-ins, especially for those salary increase processes that are standard for the organization, and once established this module provides a one-click approval submission process.

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