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Meta4 HCM Software Review


Meta4 Strengths and Weaknesses

Meta4's competitive positioning in the Human Capital Management and HR software industry is highlighted with the following strengths and weaknesses:

Meta4 Strengths

  • Meta4's Payroll function is best-of-breed and has capabilities that far exceed many vendors within the global midmarket industry.
  • Meta4's "person-centric" architecture is an industry innovation and has the potential to alter preconceived notions of how data should be handled and flow within an organization.
  • PeopleNet's Active Dashboard (ADB) module delivers one of the best business data visualizations in the industry. While truly world-class predictive analytics and data modeling don't appear in the solution currently, given Meta4's commitment to business insight it would not be surprising to see this functionality delivered in a future release.
  • Meta4's workflow engine is a somewhat unique offering among competitive HCM software solutions—and particularly effective in automating business processes to achieve improved labor productivity and reduced cycle times.
  • Per research from Gartner, Meta4's integration between the "core" HRMS and other functions such as Performance, Compensation and Succession Management is very good and customers have voiced opinions that the integration is best-of-breed.

Meta4 Weaknesses

  • Meta4 has functionality within several HR software modules (e.g. performance management) that can allow for stand-alone deployment. However, marketing efforts heretofore have only focused on leveraging these solutions through an already-existing HRMS customer base. Unfortunately, this means that progression in terms of further build-out, innovation, and improvements may be stifled by non-customers' lack of awareness for single solution functionality and integrations.
  • Though Meta4 has an ample global presence, marketing efforts within the U.S.—the single largest IT market in the world—have been distinctly lacking. If the company hopes to improve their standing within this geography, increased efforts will be needed to improve awareness.
  • Along with marketing, the lack of data centers within North and South America could dissuade prospective customers in those markets from leveraging a SaaS solution.
  • While Meta4's PeopleNet software does offer robust payroll functionality, time/attendance functionality appears to be managed through 3rd-party providers. The problem with this is that a) the increased HRMS presence of partners such as Kronos increases the possibility of defection (especially for hourly/contingent worker-heavy industries, and b) Meta4's push for a true end-to-end solution means that this functionality will be needed.
  • Social media and social engagement techniques are not being advanced within the PeopleNet application at this time, which could signal a potential repeat of Meta4's miscalculation of the talent management market in the early 2000s.
  • Mobility is very limited—to providing browser-neutral access to web pages not designed for mobile form factors or able to take advantage of mobile operating system features or capabilities.
  • The lack of visual software customization tools and a third party, pre-integrated online app store leave customers with few good options when the payroll or HR software is missing particular feature sets or requires software customization.

Next - Meta4 Best Fit & HR Competitors >>

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