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Sage HRMS Capabilities

HRMS Analytics

Sage HRMS reporting tools include a library of 100+ pre-configured standard reports (e.g. OSHA, EEO, FMLA, Vets-100, etc.) as well as Secure Query, an easy-to-use, wizard-driven report writer that guides you step-by-step through the query design process. For more advanced capabilities Sage HRMS has partnered with SAP for Business Intelligence—shipping Crystal Reports with the product (with Crystal Dashboard and Crystal Server available for an additional fee). The benefits to these options are similar to what is seen in the SAP ERP HCM solution with Sage Crystal Dashboard Design enabling visual models, dashboards, and calculators; and SAP Business Objects being used for data warehousing (and data marts for smaller data volumes). Business Objects also includes the more advanced business intelligence functions of predictive modeling (through Predictive Workbench) though the functionality is considered to be an add-on and thus priced separately.

Further, Sage Crystal Dashboard Design (note: design licenses cannot be shared among multiple individuals) offers a new and intuitive workflow for integrating those visual models inside Crystal Reports—allowing for the creation of interactive charts, maps, and what-if scenarios that can be embedded into Crystal Reports and bound to report data easily. Plus, visualizations created in Sage Crystal Dashboard Design are in Adobe Flash file format (SWF)—allowing application developers and OEMs (Original Equipment Manufacturers) to embed them into web or thick-client applications if necessary. Sage also leverages KnowledgeSync (by VineyardSoft) to deliver advanced capabilities such as data mining for pattern and trend analysis.

In addition, report delivery can be scheduled or real-time trigger-based and can be delivered by email, fax, FTP, or web browser. As well, compliance–based reporting features allow for point-in-time reporting for HR functions such as EEO, benefits administration, and compensation.

Mobile Functionality

Sage HRMS mobile functionality is a study in confusion about what exactly the software company offers. For instance, Employee Self-Service (ESS) is supported on all smart phones; however it should be noted that Sage only delivers HTML and JavaScript for use on the phone's browser—neither of which provide the native user experience mobile users have become accustomed to for this form factor. On the other hand, Sage HRMS is supported on both the iPad and iPhone (when used in conjunction with Applianz deployment options)—a feature that indicates positive momentum within the mobile market for Sage. Specifically, the Applianz deployment is a partnership that Sage has fostered to provide mobile support for customers without the need for further integration (Applianz comes pre-packaged with the Sage solution) and IT support. That being said, Applianz acts more like a hosting partner than traditional mobile support, and seems to exist mainly as a means of providing remote access to the already purchased Sage HRMS solution (rather than a natively built application).

International Support

Although Sage Group plc is a large multi-national corporation itself, international support is extremely limited, and in many ways more closely resembles a smaller vendor than one of Sage's size. Specifically, when it comes to multiple languages, only English and limited French are supported for Sage HRMS—an interesting fact given that the company has made significant in-roads globally with their CRM software systems, and strong penetration in geos such as Latin American and Middle Eastern markets with their accounting solutions. Additionally, Sage provides fully localized U.S. and Canadian products, supports multiple currencies, and has operations in North America, the UK, France, Germany, India, Ireland, the Middle East, Portugal, Spain, Switzerland, South Africa, Australia, and Southeast Asia (though many of the solutions used in these areas fall under the ERP and Accounting umbrellas).

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