Ceridian Technology Review
System Integration Capabilities
Ceridian offers four primary HR software components that are tightly integrated with each other: Ceridian HR/Payroll, Ceridian Self- Service, Ceridian Time Solutions and Ceridian Recruiting Solutions. Ceridian HR/Payroll is an integrated Human Resource and Payroll system writing Human Resources and Payroll transactions to a single database. Import of data from other solutions and sources is written to the database tables and when appropriate, payroll transactions are created and sent for payroll processing. Time collection data is written to the cycle data tables. Self-service transactions write to a wide range of tables as does the import of new hires from the Recruiting system. HR data is shared between the other integrated products to ensure one source of data. Additionally, full data exchange functionality ensures time-critical data is available to third party providers.
A broad range of data input integration options are available including; Browser based input capabilities, data collection terminals with barcode readers, proximity readers, biometric readers, magnetic stripe readers and other options. System integration with legacy systems can be performed using Web services, and Ceridian provides methods to both deliver and consume Web services.
Groupware integration is restricted in the Ceridian solution as it seems the Ceridian Recruiting Solution is the only offering integrated with Outlook from a scheduling perspective and calendar appointments. However, all other Ceridian solutions work with a variety of email options in terms of sending emails directly to email addresses. Currently, Ceridian's HR/Payroll Solution does not sync items but the system does allow for importing of data.
Software Customization Capabilities
Ceridian touts the ability to customize the HR/Payroll application without changing the underlying code—effectively using layers of abstraction to keep application logic and data logic in tact. As the company explains, software customization is built into the HR application; allowing users to independently design the system by way of changing: prompts, choice lists, and default values in order to automate repetitive data entry tasks. End-users also have the ability to add new screens and fields (or customize existing forms) without an over-reliance on existing IT staff. That being said, new (root) object and application creation does not appear to be a supported feature.
Ceridian Self-Service software provides the ability to send changes through a configurable workflow process as defined by the customer or to write directly to the SQL Server database. Typically, customers need to review transactions entered by employees and managers prior to saving changes to the database. They may have an initial need to review transaction accuracy and control over the HR/Payroll database. This can be accomplished with Self-Service's built-in workflow feature—HRevolution. The workflow tool and features include: Trigger and event-based workflow; email notifications; automatic report generation; workflow delegation; and pre-configured templates. Further, the tool is entirely web-based and allows for unrestricted user licenses and profiles.
Workflow allows customers to send transactions through an approval process prior to being written to the SQL Server database. Customers can pick and choose which transactions need approval, and can configure the approval process for each transaction. Once the transaction has been approved by the final approver in the workflow process, the data is saved directly to the database. In certain instances, an approval process may not be required. In that case, Self-Service writes all changes directly to the SQL Server database as employees and managers make changes. Workflow tools are particularly useful in defining business process automation, and thereby accelerating process cycles and improving labor productivity.
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